online service · 1 meeting
Real Estate Portal
Context
- Tracked aliases include Real Estate Portal.
Mentions
- Council’s free online service for property and rates information.
- Online users, including property owners, real estate agents and solicitors, can continue accessing the portal’s property and rates information free of charge.
- The changes affect the cost of making card payments to Council and accessing property information online.
- The free self-service portal helps residents and property professionals obtain information without contacting Council service centres.
Decisions
Free online Real Estate Portal access formalised
The committee recommended adding a nil charge for online access to the Real Estate Portal, formalising the existing practice under section 155 of the Local Government Regulation 2012.
Online users, including property owners, real estate agents and solicitors, can continue accessing the portal’s property and rates information free of charge.
Topics
2026/27 Register of Fees and Charges
The committee considered amendments covering the card surcharge and online Real Estate Portal access.
The changes affect the cost of making card payments to Council and accessing property information online.
Real Estate Portal usage
The automated portal provides 24/7 access to property descriptions, rates and charges information, water meter readings, land area and land valuation. It received more than 18,000 hits during the 2026 calendar year.
The free self-service portal helps residents and property professionals obtain information without contacting Council service centres.