Community & places · Georges River Council
Georges River committee recommends 56 days to comment on customer strategy
The Community and Culture Committee recommended a 56-day public exhibition for the Draft Customer Experience and Social Justice Strategy 2027 - 2032, with a proposed future report to address submissions before adoption is considered.
Reporting from public council minutes. How this article was prepared
Georges River residents and Council service users could have 56 days to comment on the Draft Customer Experience and Social Justice Strategy 2027 - 2032 after the Community and Culture Committee recommended an extended public exhibition period.
The recommendation takes account of the Christmas and New Year holiday period. The minutes do not specify when the exhibition would begin, how submissions would be made or when it would close.
Under the recommendation, a future report would outline the feedback received and present a final draft strategy for adoption. The minutes therefore record a proposed consultation process, not final adoption of the strategy.
The minutes list Councillors Natalie Mort and Christina Jamieson alongside the recommendation. It was carried unanimously, according to the minutes of the committee’s 9 November 2026 meeting.
What deserves a closer look
The record supports reporting the exhibition as a committee recommendation and does not establish that the full Council has endorsed the exhibition or adopted the strategy.
The minutes leave the exhibition start date, submission process and closing date unspecified.
Questions for follow-up reporting
When will the proposed 56-day exhibition begin and end?
How could residents and service users make submissions if the exhibition proceeds?
On what date would the report on exhibition feedback and the final draft strategy be presented?
What happens next
If Council endorses the recommendation, place the Draft Customer Experience and Social Justice Strategy 2027–2032 on an extended 56-day public exhibition period, noting the Christmas and New Year holiday period.
If the recommended exhibition proceeds, provide a subsequent report outlining exhibition feedback and presenting a final Draft Strategy for adoption.
Check the record
These passages were matched to the source text. Read them in context in the original minutes.
The committee recommended placing the Draft Customer Experience and Social Justice Strategy 2027–2032 on an extended 56-day public exhibition, noting the Christmas and New Year holiday period.
The Motion was CARRIED. COM050-26 Draft Customer Experience Strategy and Social Justice Charter for Public Exhibition (Report by Head of Customer Experience) COMMITTEE RECOMMENDATION: Councillor Mort, Councillor Jamieson That Council: (a) Endorse the Draft Customer Experience and Social Justice Strategy 2027-2032 (the Draft Strategy) to be placed on an extended public exhibition period of 56 days, noting the Christmas and New Year holiday period.
COM050-26, committee recommendation (a)
Open original minutes ↗The committee recommendation calls for Council to receive a future report following the extended public exhibition, outlining feedback and presenting a final Draft Strategy for adoption.
The Motion was CARRIED. COM050-26 Draft Customer Experience Strategy and Social Justice Charter for Public Exhibition (Report by Head of Customer Experience) COMMITTEE RECOMMENDATION: Councillor Mort, Councillor Jamieson That Council: (a) Endorse the Draft Customer Experience and Social Justice Strategy 2027-2032 (the Draft Strategy) to be placed on an extended public exhibition period of 56 days, noting the Christmas and New Year holiday period. (b) Receive a future report following the extended public exhibition period outlining the feedback received as well as a final Draft Strategy for adoption. Record of Voting For the Motion: Mayor, Councillor Borg, Councillor Liu, Councillor Allison, Councillor Anzellotti, Councillor Arthur, Deputy Mayor, Councillor Dimoski, Councillor Gao, Councillor Hayes, Councillor Jamieson, Councillor Landsberry, Councillor Mahoney, Councillor Mort, Councillor Pun, Councillor Stratikopoulos, Councillor Wang On being PUT to the meeting, voting on this Motion was UNANIMOUS.
COM050-26, committee recommendation (a)–(b)
Open original minutes ↗The minutes record a unanimous vote on the motion and state that it was carried.
(b) Receive a future report following the extended public exhibition period outlining the feedback received as well as a final Draft Strategy for adoption. Record of Voting For the Motion: Mayor, Councillor Borg, Councillor Liu, Councillor Allison, Councillor Anzellotti, Councillor Arthur, Deputy Mayor, Councillor Dimoski, Councillor Gao, Councillor Hayes, Councillor Jamieson, Councillor Landsberry, Councillor Mahoney, Councillor Mort, Councillor Pun, Councillor Stratikopoulos, Councillor Wang On being PUT to the meeting, voting on this Motion was UNANIMOUS. The Motion was CARRIED. COM051-26 Grants and Donations Policy for Adoption (Report by Coordinator Community Capacity Building) COMMITTEE RECOMMENDATION: Councillor Mort, Councillor Landsberry That Council: (a) Receive and note the outcome of public exhibition of the revised Draft Grants and Georges River Council - Minutes of Community and Culture Committee Meeting - 9 November 2026 Page 3 Donations Policy.
COM050-26, voting record and carried declaration
Open original minutes ↗Source record
Reporting from the minutes of Georges River Council’s Community and Culture Committee meeting on 9 November 2026.
Key facts from the minutes
- The committee recommended a 56-day public exhibition for the Draft Customer Experience and Social Justice Strategy 2027 - 2032.
- The recommended exhibition period takes account of the Christmas and New Year holiday period.
- Under the recommendation, a future report would summarise feedback and present a final draft strategy for adoption.
- The minutes record the committee recommendation as carried unanimously.
- The minutes do not provide exhibition start dates, submission methods or a final adoption date.
Why it matters
- The proposed exhibition would give residents and Council service users a defined period to comment on the draft strategy before a final version is considered for adoption.